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Ask Us
Anything

Have a question about skincare, a product, or one of our courses? Our team
personally reads and responds to every message; we don’t outsource this to a bot.

Have a Question?

Whether it’s about an order, a course, or you want beauty advice, reach out.
We typically reply within 1-2 business days.

Drop us a line

[email protected]

Where

1753 Turkey Pen Road
New York, NY 10013

Give us a call

+1 (323)-454-9123
+1 (987)-634-3211

Be your own kind of beautiful

Natural, healthy & professional

Spa & body treatments

Questions

Frequently asked questions

Quick answers to the questions we get asked most.
Can’t find what you’re looking for? Send us a message below.

We ship worldwide. No matter where you’re located, you can place an order and we’ll get it to you.

Product prices shown at checkout include applicable taxes for your region unless stated otherwise. You’ll see the full breakdown before you confirm your order.

We deliver worldwide within 7 days. Once your order ships, you’ll receive a tracking link so you can follow it every step of the way.

Once your order ships, you’ll get a confirmation email with a tracking number. If it’s been longer than 7 days, email us at [support email] with your order number and we’ll look into it right away.

Course length varies. Each course page lists its total duration (for example, our Bridal Makeup course runs X hours), so you can see the time commitment before enrolling.

Yes. After purchase, you’ll get an email with your login details and direct access to your course dashboard within a few minutes.

Yes, gift cards can be applied at checkout. Enter your gift card code in the designated field before completing payment.